This application enables retailers such as Target to sell mobile devices and the services that power those devices. An in-store representative begins by selecting the type of transaction for the guest. For example, the guest may want to upgrade his phone, purchase insurance, or check his upgrade eligibility. If the guest wants to purchase a phone, the representative scans in the device, selects a service plan, chooses desired add-ons, inputs the guest’s information to perform a credit check. After the guest pays for the device, the phone is activated with the carrier. The application provides a standard and efficient interface for representatives to complete a complex transaction.
I customized and designed new flows for the application based on requirements from various mobile carriers and company promotions.
How it works
1. Select an activity
Flow design for Verizon Edge